Privacy notice

Chacuey Tours - Privacy Policy

 

  1. Introduction

Chacuey Tours is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you consent to the practices described in this policy.

 

  1. Information We Collect

We may collect personal information that you provide to us, such as:

- Contact Information: Name, email address, phone number, and postal address.

- Booking Information: Details related to your tour bookings, including payment information.

- Preferences: Information about your preferences and interests to tailor our services.

- Technical Data: IP address, browser type, operating system, and other technical details collected automatically.

 

  1. How We Use Your Information

We use the information we collect to:

- Process and manage your bookings.

- Communicate with you regarding your bookings, inquiries, and customer service.

- Personalize your experience on our website.

- Improve our website and services based on your feedback.

- Send you promotional materials, newsletters, and other communications (with your consent).

- Comply with legal obligations and protect our legal rights.

 

  1. Disclosure of Your Information

We may share your information with:

- Service Providers: Third-party vendors who assist in providing our services, such as payment processors and tour guides.

- Legal Requirements: When required by law, regulation, or legal process.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

  1. Data Security

We implement a variety of security measures to protect your personal information. These include secure servers, encryption, and access controls. However, no data transmission over the internet can be guaranteed to be completely secure.

 

  1. Your Rights

You have the right to:

- Access: Request a copy of the personal information we hold about you.

- Rectification: Request correction of any inaccurate or incomplete information.

- Erasure: Request deletion of your personal information, subject to legal obligations.

- Restriction: Request restriction of processing your personal information.

- Objection: Object to the processing of your personal information for certain purposes.

- Data Portability: Request the transfer of your personal information to another entity.

 

  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

 

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

  1. Changes to This Privacy Policy

Chacuey Tours reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website and services constitutes acceptance of the updated policy.

 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

- Email: support@chacueytours.com

- Address: 123 Main Street, Puerto Plata, Dominican Republic

 

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